At first I was double-minded whether to wait until we have concluded the Knowledge Audit exercise for my current employer. The challenge for many organisations is how much info can one disclose on the public domain. I think in many ways SA corporations are so cautious of what information must be shared; and unfurtunately ending up sharing nothing to the public. We ought to strive to balance the scale by sharing some information and knowledge with the researchers and the industry at large.
With all the concerns, I eventually agreed to present the KM Journey which entails the embarking on a Knowledge Audit exercise in an organisation with over 27 000 employees who are dispersed in 9 Provinces of South Africa. A mixed methodology was deployed including the Zack's Knowledge-SWOT, KM Perception survey, and various KM Diagnostic tools. The journey has been eventful and rewarding.
During the conference I shared our experiences as well as Lessons Learnt from the exercise.
